All new accounts are entitled to Basic support for 60 days from the account activation date. Purchase Gold or Platinum support during account enrollment or upgrade by contacting your account manager. Gold and Platinum support provides DigiCert's ultimate support and service, with the peace of mind of 24 x 7 x support. This support plan applies to new or renewal support subscription periods started on or after the version date indicated in this document. Scheduled Downtime and any unscheduled downtime that results from any Force Majeure Event is not considered downtime for the purpose of this support plan. Scheduled Downtime will not exceed four 4 hours in a single calendar week. The Support Documentation is an efficient way to find information and troubleshoot CertCentral, subscriber enrollments, or other issues. The support website includes:. If you do not find the information you need on the Support Documentation website, contact us directly via chat, email or telephone to speak with a Technical Support representative. For a quick response, make sure that your name is on your organization's list of admins who are authorized to request support.
How did the event go?
What did we learn in the sessions?
NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Parent and the Customer, intending to be legally bound, hereby agree as follows:. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above. Terms of Usage Customer, or its contractors, employees, directors, officers, representatives, agents and affiliates and OrderBox Users, either directly or indirectly, shall not use or permit use of the Hosting Order, in violation of this Agreement, and for any of the activities described below -. For sending out promotional emails, email campaigns, etc. Upon detection of such mails going through the regular mailing system, such mails will get classified as spam even though the recipient might have opted in for receiving such mails. This would lead to immediate cessation of mail sending capabilities for the user or the domain name. Frequent violation would lead to permanent suspension of the domain name. On receipt of too many bounce back messages due to invalid recipient email addresses, the user sending such mails would get blocked. Such emails could be emanating from user s whose machine s are infected with a virus or malware and such activity could be happening without the user s knowledge or user s could be unknowingly sending out emails whose receivers may deem them as unsolicited. Multi-Domain Hosting Orders can only be used by a single Company or Customer to host websites that are fully owned by them.
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